Terms of Service
General Terms
By using the Venboo Premium Transfer platform, you agree to follow our service standards. These terms ensure a consistent level of safety, privacy, and luxury for every passenger.
Booking Guidelines
All reservations must be made through our secure platform or authorized partners. A booking is considered finalized only upon receiving your booking confirmation and unique Booking ID.
Cancellation & Revision
Changes to your travel plans are accommodated up to 24 hours before your pickup time. Cancellations within the final 12-hour window may be subject to a small fee to cover scheduling costs.
Passenger Conduct
We provide an environment of safety and respect. We request that all passengers maintain the quality of our vehicles and follow chauffeur-guided safety standards during transport.
Service Reliability
While we strive for perfect punctuality, Venboo Chauffeur Services shall not be held liable for unforeseen delays caused by heavy traffic or major road closures beyond our control.
Inquiries & Clarification
Contact: support@venboo.com
All platform operations are governed by our commercial terms.